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    WizHosting

    Terms and Conditions

    Terms and conditions related to acceptable use of service and facilities

    1 – Content

    Services contracted with WizHosting.com must be used exclusively for lawful purposes. Any use of WizHosting.com services that violates local, national, or international law is strictly prohibited. While using the services, the customer may not disclose or transmit illegal, abusive, defamatory, racist, or offensive content; publish, transmit, reproduce, distribute, or exploit information or software containing viruses or other harmful components; use non-original (pirated) software or materials; infringe intellectual property rights; or publish/facilitate hacking or cracking resources, or any other information deemed inappropriate by WizHosting.com. Any unlawful use may result in suspension without prior notice. To report abuse, contact contacto@wizhosting.com.

    2 – Service suspension or termination

    WizHosting.com reserves the right to deny, suspend, or cancel services with or without prior notice if the customer engages in abusive conduct or violates these terms. This includes actions that impair normal server operation or affect other clients. The customer acknowledges that WizHosting.com may remove, suspend, or permanently cancel any service, information, or content for operational or commercial reasons. We may request additional information to validate the account and use third-party anti-fraud services (e.g., MaxMind). Payments may be held for up to 30 business days for untrusted or unverified accounts.

    3 – Programs and scripts

    On accounts with execution permissions, the customer may install and run scripts. WizHosting.com may disable any script or software that affects server performance or other clients. All user-installed software (on shared, VPS, or dedicated servers) must have a valid license. If a license verification is requested by the rights holder, the service will be suspended until proper documentation is provided.

    4 – File distribution

    Websites primarily intended for file storage or distribution (e.g., galleries, MP3, videos, compressed files) will be evaluated on a case-by-case basis. WizHosting.com may cancel, suspend, or remove such accounts. A site may qualify if more than 5% of its content is dedicated to distributable files. In case of recurrence, reactivation will require a U$S 50 fee.

    Disk space usage

    The disk space provided in hosting plans is strictly intended for files necessary for the operation of the customer's website (source code, databases, and related content or images). Personal storage, computer backups, archiving of emails, copies of other sites, or multimedia files not published on the hosted website are expressly prohibited. WizHosting.com may perform automatic or manual disk usage audits and remove non-compliant files without prior notice, notifying the customer afterwards if applicable.

    5 – Bandwidth usage

    Unless explicitly marked as unlimited, each plan includes a monthly traffic allowance. If the limit is exceeded, we will notify the primary contact email. For frequent overages, upgrading the plan is recommended to avoid service throttling or blocks.

    6 – Hosting contract

    There are no implied guarantees or obligations beyond those explicitly listed herein. After placing an order and receiving confirmation, the customer has 7 days to complete payment. If payment is made offline (bank transfer or deposit), it must be reported via the client area or by email to comercial@wizhosting.com with the required details for activation or renewal.

    Service cancellation

    To cancel a service, the customer must request and confirm it via mi.wizhosting.com or by email/ticket before the renewal date. If the service remains active without such request, WizHosting.com may take the necessary actions to collect payment.

    7 – Confidentiality

    WizHosting.com will maintain the confidentiality and security of the information provided by the customer for billing purposes, in accordance with applicable data protection laws.

    7.1 – Data protection (GDPR) & Privacy Policy

    WizHosting complies with data protection regulations. If the customer is an EU resident, GDPR rights apply (access, rectification, erasure, restriction, portability, and objection). Details on processing, international transfers, and how to exercise rights are available in our Privacy Policy.

    8 – Data loss and backups

    WizHosting.com performs automatic backups as part of its security policies; however, their availability and integrity are not guaranteed at all times. The customer is solely responsible for maintaining up-to-date backups of their website, databases, and emails. WizHosting.com is not liable for data loss under any circumstances.

    9 – Domain transfer delays

    WizHosting.com is not responsible for delays in domain registrations or DNS transfers caused by third parties or by the customer.

    9.1 – Registration and management of .COM.AR and .AR domains

    9.1.1. Registration modalities

    WizHosting offers its customers the possibility to:

    • Register domains under the .COM.AR and .AR extensions directly and autonomously by the customer through NIC Argentina (www.nic.ar), using their own fiscal key (clave fiscal), CUIT/CUIL, and 'Trámites a Distancia' (TAD) user, or
    • Request WIZ IT S.A.S. (hereinafter, “WizHosting”) to manage the domain registration with NIC Argentina, with WizHosting acting as an administrative intermediary.

    When the customer opts for WizHosting to manage the registration, it will be performed from WizHosting's account at NIC Argentina, with the domain registered under the name of WIZ IT S.A.S., using the company's fiscal data.

    • The registrant of record before NIC Argentina will be WIZ IT S.A.S.
    • WizHosting administers the domain on behalf of and by order of the customer, within the limits of the contracted service.

    The customer declares to know and accept that this modality implies that:

    9.1.2. Benefits and scope of the domain management service

    By choosing .COM.AR/.AR domain management through WizHosting, the customer accepts that:

    • Management of fiscal keys, AFIP service adhesion, and TAD configuration is avoided.
    • Hosting and domain payments are centralized at WizHosting.
    • Technical and administrative support related to the domain is received, to the extent that NIC Argentina's tools allow.

    WizHosting does not guarantee under any circumstances:

    • The approval of the domain by NIC Argentina.
    • Specific timeframes for domain registration, renewal, modification, or cancellation, as these depend exclusively on NIC Argentina.

    9.1.3. Hosting exclusivity and DNS delegation

    .COM.AR and .AR domains registered through WizHosting under the “domain managed by WizHosting” modality may only be hosted on hosting services provided by WizHosting.

    • DNS delegation of said domains to third-party services (other hosting providers) will not be permitted unless a domain transfer to the customer's identity at NIC Argentina is coordinated beforehand.
    • Any request for delegation to third parties will imply the need to manage a transfer of domain ownership to the customer's NIC Argentina account.
    • The customer declares to know and accept this limitation at the time of contracting the service.

    Consequently:

    9.1.4. Trademarks and ownership claims

    The customer declares and guarantees that:

    • The requested domain name does not infringe upon registered trademark rights or third-party rights.
    • They possess the necessary rights and authorizations to request and use the domain.

    In the event of receiving formal claims, administrative or judicial notifications, or requirements from NIC Argentina, trademark holders, or competent authorities:

    • WizHosting may suspend, block, or cease to renew the domain preventively.
    • The suspension or cancellation of the domain in these cases will not entitle the customer to any refund of amounts paid.

    9.1.5. Deadlines, delays, and domains under “special regime”

    The customer accepts that:

    • All .COM.AR/.AR domain registration, renewal, modification, and transfer procedures are governed by the rules, processes, and deadlines of NIC Argentina.
    • WizHosting does not control nor can it accelerate NIC Argentina's response times or its internal processes (including verifications, observations, and rejections).

    In particular, the customer declares to know that certain domains may be classified by NIC Argentina as “special domains” or be subject to:

    • Manual review,
    • Generation of internal files,
    • Additional requirements,
    • Delays longer than usual.

    While the domain is under review or in process within NIC Argentina:

    • It may not be possible to complete the registration.
    • DNS configuration, delegation, or effective use of the domain may not be available.

    WizHosting will not be responsible for the inability to use the domain and the ensuing consequences (offline websites, non-operative email, etc.), as this depends on NIC Argentina's resolution.

    • WizHosting will proceed to finalize the registration according to the contracted service.
    • It will configure the DNS in accordance with the hosting information current at WizHosting.

    Once NIC Argentina releases the file and enables the continuation of the procedure:

    9.1.6. Transfer of domain ownership to the customer

    The customer may request at any time that the domain registered and administered by WizHosting be transferred to their own identity at NIC Argentina (change of ownership), provided that:

    • The domain is active and has no renewal debts with NIC.
    • There are no blocks, precautionary measures, or restrictions imposed by NIC Argentina or other bodies.

    For WizHosting to initiate the ownership transfer at NIC Argentina, the customer must:

    • Have a valid CUIT/CUIL (or user ID in the case of non-residents, according to NIC regulations).
    • Have an operational user in Trámites a Distancia (TAD) and/or NIC Argentina associated with said CUIT/CUIL.
    • Have performed, if applicable, the procedures for enabling special zones for their user in TAD/NIC (especially if the domain was categorized by NIC as a “special domain”).
    • Confirm in writing to WizHosting the data NIC requires for the transfer (CUIT/CUIL, company name or full name, associated email, etc.).

    Once the above is verified:

    • WizHosting will initiate the domain transfer request from its NIC Argentina account to the customer's identity.
    • The customer must log in to TAD / NIC Argentina, locate the corresponding procedure, accept the transfer, and pay the fee charged by NIC Argentina for said concept.

    The customer expressly accepts that:

    • Ownership transfer costs are determined by NIC Argentina and are exclusively the customer's account, payable directly to NIC.
    • WizHosting may charge, if established in its current price list, administrative fees for managing said transfer, which will be informed to the customer beforehand.

    WizHosting will not be responsible in the event that:

    • The customer does not log in to TAD/NIC in time to accept the transfer.
    • The customer does not pay the fee required by NIC.
    • NIC Argentina rejects or delays the transfer for reasons unrelated to WizHosting.

    9.1.7. Recommendation regarding the timing of the transfer

    The customer acknowledges and accepts that, according to current NIC Argentina practice, domain validity after a transfer may be computed from the date of filing the procedure and not necessarily from the original expiration date of the domain.

    • Evaluate the possibility of requesting the ownership transfer close to the domain's expiration date, in order to optimize the resulting validity period and associated cost.

    For this reason, and for informational purposes only, WizHosting recommends the customer:

    The final decision on when to request the transfer is exclusive to the customer, who assumes responsibility for the economic and deadline effects that said decision implies.

    10 – Payments and due dates

    The base currency is USD. Prices in other currencies may be updated according to the current exchange rate. In Argentina, prices are listed plus VAT (21%). If payment is not received (and reported when applicable), WizHosting.com may temporarily suspend the service. Reactivation will occur once payment for the renewal has been confirmed.

    10.1 – Responsibility regarding due dates and notifications

    The subscriber is responsible for making payments corresponding to the contracted services in due time and form, according to the expiration dates informed at the time of contracting and visible in the client area.

    WizHosting.com may send automatic expiration reminders by email or other means as an additional courtesy service. However, the lack of receipt of such notices, their late receipt, or their classification as spam shall not constitute valid justification for non-payment on time.

    The customer may consult the status of their services and pending invoices at any time by entering their client area at mi.wizhosting.com.

    Failure to pay within the established deadlines may result in automatic suspension of the service without the need for additional notification.

    11 – Anti-SPAM policy

    The customer agrees not to send unsolicited advertising via email or other means involving services hosted by WizHosting.com. Non-compliance will result in immediate suspension without prior notice, with any related costs charged to the customer.

    12 – Anti-Phishing policy

    WizHosting.com supports anti-phishing efforts. If you believe you have been a victim, immediately contact Technical Support via mi.wizhosting.com > Contact.

    13 – Uptime guarantee

    For shared hosting plans, WizHosting.com guarantees a monthly uptime of 99.9% for network and servers. This guarantee does not cover scheduled maintenance, force majeure, or issues outside WizHosting.com’s network.

    14 – Money-Back guarantee

    Refunds apply only to shared hosting plans. The customer may request a refund via support ticket within the first 30 calendar days from the initial purchase. This policy does not apply to VPS, dedicated servers, domains, SSL, or add-on services.

    15 – Promotions and Discounts

    Promotions and discounts offered by WizHosting may be available exclusively to new customers and cannot be applied to existing accounts. Eligibility for each promotion is at the sole discretion of WizHosting. Please contact us with any questions.

    16 – Updates and Jurisdiction

    WizHosting.com may modify these Terms by posting updates on its website or notifying by email. Continued use implies acceptance. This agreement is governed by the laws of the Argentine Republic. Any dispute will be submitted to the ordinary courts of Córdoba, Argentina.

    17 – Política de Migraciones

    La migración gratuita incluida en los planes abarca exclusivamente: sitios WordPress, sitios estáticos (HTML/CSS/JS) y cuentas completas provenientes de servidores cPanel. La migración de cualquier otro tipo de sitio, sistema (como Magento, Odoo, custom scripts, etc.) o panel de control queda sujeta a valoración técnica previa por parte de WizHosting, pudiendo tener costos adicionales o ser desestimada según la factibilidad.

    18 – Radio Streaming Services and Copyright

    The radio streaming, live audio, AutoDJ, podcasts and/or sound content services provided by WizHosting.com are solely for the provision of technical infrastructure and transmission platform. WizHosting.com does not manage, license, control, or monitor the content broadcast by radios hosted on its platform. The subscriber declares and accepts that: They are exclusively responsible for the content they transmit. They must possess the necessary rights, licenses, and authorizations for the public broadcast of music, programs, voices, recordings, or any other material protected by copyright, related rights, or intellectual property laws. This responsibility applies regardless of whether the radio station has commercial, institutional, community, educational, or recreational (hobby) purposes. WizHosting.com assumes no responsibility for claims, sanctions, notifications, or legal actions initiated by collective management entities, rights holders, or competent authorities derived from the content transmitted by the subscriber. In the face of well-founded complaints or legal requirements, WizHosting.com may preventively or definitively suspend the service without right to refund, until compliance with applicable regulations is accredited.

    For questions about these terms and conditions, please contact us via:our ticket system

    Last updated: February 2026